hey again Karen here with bit cartel support and today we are going to set up domain forwarding for a named cheap domain so if you want to use a custom domain for your Big Cartel store and you've got your domain through Namecheap you're going to need to create a cname record and a 301 redirect in your name cheap account so we'll do that now I'm logged in to my name cheap account I'm looking at the dashboard and now I need to click manage over here to the right of my domain now when the next page loads I'm going to need to scroll down and find the redirect section there we go well there we go right here redirect domain now I need to click add redirect and in the source URL field here I need my custom domain without the www in front so my custom domain is my Big Cartel store.com I'll type that here yours will obviously be different and in the destination URL field I need my full custom domain with the WW in front as well as HTTP so you even both oh they won't work alright so there we go I've got my custom domain right here with HTTP and WW in front now I just need to click this little check mark here to save that and I am done with my redirect now I just need to create my cname record so I'll scroll back up and click advanced DNS here we go now I can see a default cname record right here that's been created by Namecheap so I don't need to add a new record I just need to edit this default one the type is correct cname record the host is correct ww so neither of those need to be changed but I do need to change the value so I want my custom domain pointing to my Big Cartel store at 4 Big Cartel com so that's what I'll enter as the value and you'll enter your own stores Big Cartel com URL click the little green check mark and I'm done I've got both my cname record and my 301 redirect good to go so now I just need to add my custom domain to my Big Cartel stores admin so I'll hop over there alright I'm here on the account page so I'll click Edit your shop info add a custom domain a domain and I'll just pop it right in here make sure the www is in front click Save and I'm done I can see my custom domain right here with the little yellow padlock to the left of it and if I hover over that I can see that the system is just generating an SSL certificate for my custom domain so when that's completed the lock will turn green but otherwise I'm done that's how you use a name cheap domain for your Big Cartel store I hope that helps if you have any questions at all feel free to reach out to us at support at Big Cartel com or you can send us a message if you're logged into the admin just click the little speech bubble at the bottom right to send us the message that way thanks for watching .
Namecheap set up instructions on Big Cartel's Help site:
Why You Need a Custom Domain:
A Primer on Search Engine Optimization:
And if other questions come up, check out our help site at or email us at firstname.lastname@example.org.
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