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How to Go Virtual with Your Events | Wix.com

The spread of the Coronavirus has forced people worldwide to stay home and cancel events. During this period of social distancing, a huge interest and need for virtual events has emerged. Our Wix Experts hosted a live webinar to walk you through the process of hosting online events. This webinar covers tips and tools for virtual hosting, a live product demo and Q&A session with attendees.

For more business tips, check out the blog:
https://www.wix.com/blog/ecommerce/2020/03/coronavirus-what-every-business-owner-needs-to-know

For more info on taking your events online:
https://support.wix.com/en/article/creating-online-events-with-wix-events

To learn more about Wix visit:
https://www.wix.com/

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hi everyone and my name is Arielle and I have Italian in here with me we’re very excited to have you guys online with us we know it’s been a difficult time for everybody and we’re so happy you made it and you came to listen to what we have today and we’re here to help you and support you and we want you guys to ask us anything through the Q&A if you can see it on your right hand side please post questions we will we have a whole team
helping you guys here and answering your questions we have malaria from our customer care we have donatus and nail file and intel of course here and we’re all gonna answer your questions at the end of the presentation we’re gonna have tile and your feet answer your questions live so please post whatever you have on your mind and we hope we can answer most of your questions um you will notice that there’s a 20 second delay that we cannot avoid it
happens it usually happens on webinars so please be patient and it’s gonna take about an hour so um let I want to introduce you to your feet and she’s gonna start the presentation so enjoy it and please ask as many questions as you’d like so when I carry I said we want to thank you all for joining us today we’re very excited to see so many people on this webinar we already have around 290 people joining so we’re very very glad to see you all here
and we hope you enjoy this webinar so today we would like to talk about a topic that is very relevant these days to event owners and to event managers which is turning your events into an online event okay so a yellow it was kind enough to introduce us my name is your feet from the product marketing team for weeks events and we have of course tile a product manager for weeks events so these are the topics that we want to cover today we have four
main things that we want to talk about so first of all we want to talk about why even go virtual with your event and second of all how to plan the change from real world event to online event and then we’ll get to the practical demo so Tyler will show us how to do the adjustments in the product in your waste dashboard and last but not least we will also talk about how to communicate this change to your attendees so first thing we want to discuss
is why go virtual for this it’s it’s no secret that the events industry is facing quite a few challenges as the coronavirus situation is escalating I’m sure you can all already see businesses offering to go online with their services offering everything virtually so and and we also know that for many of you especially with upcoming events you’re probably facing a dilemma of whether to postpone your event cancel your events or try keeping your
event somehow especially if you already started selling tickets or taking RSVPs so I guess that’s the obvious why or the first why for going virtual we want to keep on selling we want to keep on providing services and delivering to our clients but an online event actually has a few more advantages we should all consider the first one is that people still want to connect even now even more so in this time of forced isolation people still want to
consume content they still want to learn they still want to be reached out to then an online event is a great way to keeping that connection with your customers and letting them know that you’re still there for them second reason is that unlike a real world event where you get a lot of distractions and online event allows your attendees to get your full attention you can focus more sorry they can focus more on the information and in some cases
they can even feel more comfortable to engage to ask questions and to participate so if you plan this correctly an online event can provides just as much as much value as an offline event and in some cases it’s a very efficient means for providing content sharing knowledge and even for networking so another big thing for in the favor of online events is that online is limitless the online world is free of some of the limitations that we see in
the real world so in the online world you’re not limited to your physical location or to the capacity of your venue your events can theoretically live forever as you can record it you can use it like in the case of webinars or workshops and in some cases an online event can be easier to manage and even cheaper because there’s no complex logistics no extra hiring costs and it’s a chance to cast the net on a wider audience and really let your
content shine so then you may also find that an online event is an opportunity to expand your reach to people you couldn’t otherwise reach you can get more brand awareness or even expand your contact list so now that we’ve got the benefits down we need to do some thinking and some planning to ensure a successful shift to an online format and to a successful event overall so what kinds of questions you should be asking yourself at this point first
is virtual good for my event some types of events can work really well in an online format in fact some of our very own Wix top event sites are based exclusively on online events so an only event can be relevant to a variety of event types from the business seminars music concerts workshops classes even Alumni meetings or your local community gathering basically any event that has an element of exchanging information between multiple participants
can work here so an online format can be good for some of your events and in some cases for all of your events another question that you should think about is what’s the best format for my event now that you know that you can take your event online think about the format that can best fit your type of event for example a webinar can be good for smaller audiences or if you want to show information like a presentation a video conference can work if
you’re looking for participation like a class of social gathering and the livestream event can work if you have a comedy show music concerts sports events even which all appeal to larger audiences and they’re more passive from the attendee also ask yourself is it just one speaker is it more do you want the audience to be seen and heard are you going to do it live or pre-record and I think when choosing the format’s and other thing to consider are
costs for each format so for example would you need a cameraman or professional sound for live streaming versus just using your webcam and microphone for more intimate webinars and another good question to ask at this point it’s a more strategic one but it’s very important is what do you want your attendees to get from your event if it’s information or a sense of togetherness or maybe a visual or auditory experience and then think which format
cancer that needs best so to summarize this part these questions can all help you define both the format and the goal for your event so if once you decide yes we’re getting really good questions from the audience so I want to stop you just for one second because we get a lot of questions about about week’s events versus zoom or blue jeans or you know the tool that you’re going to use so can you elaborate just a little bit on that please I’m not
gonna get specifically into what each tool does but in general and we’ll get to it in the demo part basically you’re using our platform and you can link your event to any third-party app that you want to run your event on you can use zoom you can use the YouTube streaming you can use Facebook climb them the idea is that there’s a lot of tools out there and you need to think or even do some research on on the different tools like I would focus on
I would Google and online events or online streaming tools and out of what you get do a little research and get an understanding of what each tool does and then decide if that tool serves the purpose of your event and then whatever it tool you choose you can link it to your Wix event and basically do the switch to to an online format thank you no problem okay so getting back to our process or checklist so now that we have the purpose down and the
format down this is time to to think about the structure of your event this many of you already have upcoming events you might need to do some changes to your event or to your content as you move it through the online world so if you’re going for a webinar you may need to create a script or slides if you’re planning on letting attendees react and comments in real time you may need someone to help you moderate the discussion like we have here and
take questions from your audience so in general a tip is to visualize your events as you planned it originally and think which elements of your events can still work an online format in which elements we need will need to change to fit your new format so the next step for completing this process is finding the right online tools and equipment to run your event smoothly on before we get to the online tools that you asked about make sure you have
some basic equipment for example a reliable computer that you can run your online application on without glitching you will need a solid Wi-Fi connection or better yet a cable line you would need a webcam you need a camera a microphone headsets all that stuff also and this is especially important for people who are not that tech savvy if you can make sure you have a person with you that can assist you with the equipment setup and in cases of any
technical issues I know we don’t all have IT staff but it can be a friend or family member that that is more technical and can be there to support you in case anything goes wrong and so and another thing or the second type of tool you will need and we mentioned it before is the program to run your meaning on so for example we’re using blue jeans for this meeting but there’s like it says um many many tools you can use from YouTube lines to zoom
which is very popular these days periscope the list goes on and on I recommend like I said do a quick research it select a few programs see what they do and find what you need though and in one final tip on to wrap up the the preparation part please this is very important have at least one dry run you can never be too ready for your events so have at least one test run to see that all your equipment is working that your program is working and you
can ask team members colleagues friends to join your events as participants and try to interact with you during the and to see if they’re able to hear you to see you to ask you questions and just make sure everything is running smoothly so you don’t have to test everything when you’re going live with your event so to wrap up this part I think if you follow these tips and ask yourself these questions it should put you in the right mindset or
making this change I know it’s not easy to kind of thing online but if you do this process with yourself it will make it easier for you to plan and to execute quickly so you can keep your event and even enjoy a successful one so that’s it for the planning part and for the execution part this is where Wix comes in and this is where we make it easier for you basically we offer the option to make minor changes to your event setting in the platform
that you already know and with marketing tools that you also already know and if you don’t get to know them fast to explain this part and to show you this live product demo I’ll let Sally take it from here it just one second before Sally your feet that was great thank you so much we got a lot of questions if this that would be available for you for everybody so yes we’re sure we’re gonna send you the reporting as well as the deck so don’t worry
about it we’ll e-mail this to you right you’re gonna get we’re gonna basically turn this presentation into a checklist with like actionable items you’re gonna get everything in a follow-up email and you’ll have like everything ready to go all right so thanks so much your feeds for for you know enriching us with all this information about really transforming our events physical location and the mindset to an online one and now what I want to show
you actually is how you can do that with Wix events so what I’m gonna do now is share my screen and show you a live demo so please bear with me one second while I share my screen you can you confirm you see my advanced dashboard I can see your screen I don’t see the dashboard yet let’s give it a few seconds now I can see your dashboard oh now you can see the dashboard wonderful alright so let’s start so what I’m gonna show you right now is how to
transform an event that you’ve already scheduled in this example this event already has attendees so when you go in to the event itself what you’re gonna find is actually a new component so we’ve literally just added an online solution which means that instead of selecting a physical location you would now be able to select an online help yeah and I’ll quickly run this you know run the flow with you guys so let’s say I was supposed to have my
personal finance is 101 event at Wix instead of the physical I’m going to choose online let’s just say I want to say it’s online yeah I don’t know let’s do wings video right I’m gonna do that and then I’m gonna save the event now has changed the location but there’s a few like a few other things still that you should be doing that’s really important so first in terms of notifying your event attendees or anyone knew that would come to your site to
buy tickets you know you could always add something in the short teaser to say you know this events will be online one good piece of advice is that you know people right now are very concerned about these kinds of things and I feel like if you assure them that would make them more likely to buy tickets and join Europe they know that it’s online and everything is kind of like you know business as usual the next thing that I think is very important
when you’re doing an online event is to make sure that you’re displaying the time zone because for example if your event is online in New York at a certain but then if it’s you know Oregon and it’s a different time zone you want to make sure that people around the US for instance know not to get confused how long so yeah one second um first of all the the audience is so happy that we have this online location just so you know and also do you mind
zooming in a little bit so we can see the whole screen better oh yes I’m sorry one second thank you all right so you see it better now okay hmm and okay another place excuse me if you can even focus on this specific window so we can see it better that would help us so right now I see one window open in full screen which is the events dashboard okay we’re seeing a few but it’s okay continuing the scene um all right sorry about that you know
technicalities of an online event um okay but you know this is important to say that I’m doing this live demo right now but if you all go into your dashboard you’re already gonna see this option and also at the end of this webinar you’re also going to get all the information all the resources so you’re not gonna have to like write things down now you’re gonna get everything in the mail um alright so one more thing is that you can also help tell
guests about these changes in your about events section that’s also a nice way but the most important thing to keep in mind is that when you change your event from a physical location to an online location you’re gonna have to give instructions to any attendees that buy tickets right so there’s a few ways of giving these instructions and I’m gonna showcase several options just in a little bit just a few other tabs that you might want to consider
running through you know to make sure all the event information is updated so let’s say I save and I go to the muck to the tickets tab in the ticket policy you know sometimes we say things like you should come and present the tickets that you print it at home so you might want to change this and say you know there’s no need to print anything this is all online okay so about the option so as I mentioned right if I am now going to buy a ticket to
the event I would expect to get some sort of instructions of how am I going to access this online event so we have a few options for you um option number one would be in the confirmation email so you can go to the edits of the confirmation email and as you see in this example I down on the original events to not forget the print tickets but this is not relevant anymore so I can just say you know I don’t know let’s say this would be the URL okay
where you would go and do the webinar on and here is your you know credentials password is something like this right and then they have the information you just click Save and then you’re you ensure that any new participant that signs up gets the details but let’s say you actually don’t want the attendees to get the email right when they sign up let’s say you only want to do it I don’t know a week before or a day before then you can actually do
exactly the same thing with our reminder email it’s nice about the reminder email is that it sends automatically as long as it’s enabled a day three days or one week before the event but you can also use this as a tool to allow event attendees to access the event there’s a few other options which I would like to mention right now and it really depends on your planning so it depends when you would like to give people the access to the event
another option is doing it via Wix email marketing so using an automated email to send out the information something else that’s nice that you could do you know if you prefer doing it manually is actually exporting the order list and it’s gonna download a spreadsheet for you and then you can just manually send the emails you can do it you know with your just like Gmail or email solution or any other platform that you wish to send the emails from
um okay so in terms of this you know we kind of covered like the functionality and everything that you could do on the on the web but also everything that I’ve shown you here is pretty much possible on the Wix app as well and in terms of like communicating the changes of the the event location right from a physical to an online we also have great tools on the Wix app which I want to share with you because they can come in handy with everything
that relates to like communication and and making sure that you’re still networking with your event attendees so I’m just gonna go back for a second to the presentation I’ve prepared for you guys a pre-recorded demo which I’ll quickly run you through so the demo starts right now from the dashboard in the app so you’re gonna go into your event you’re gonna go into the guest list tab click the three dots and hit the man message guests then you’re
gonna select the guests that you want to send a message to and this is actually a broadcast message ability which you can write in anything you want any kind of messaging to inform your event attendees and this broadcast messaging tool allows you to send an individual message to everyone on your guest list they’re going to get the messages separately so it that it doesn’t create a group it just sends one message to everyone on your guest list and
what’s really great about it is that anyone who has the app so any members of your place on the Wix app is automatically going to get a push notification with the info you shared in the message and in case the guest that’s coming to your event doesn’t have the wicks up or they’re not a member of your place then they’re just going to get an email with the messaging of what you had written in the broadcast message so this is a really really great
way to communicate with people especially you know if it’s like smaller updates or you’re on the go or you just want to you know he’ll then hey it’s not canceled it’s going online so this is one way also we have another great great way to do so using the events discussion tab on the Wix app so if you’re in your member view you could just click the discussion and start a conversation so let’s say you want to update everyone you know not to panic
but the event does not cancel that it’s just going online you can type that messaging and post it and then what’s going to happen is all the members are going to get a notification that there’s a new discussion you as the owner are going to get a push notification as well once someone comments you have the complete ability to just communicate with your event attendees and it’s really really great you can also like you know you can react emojis
it’s a very useful tool to keep you know the engagement with your members pretty much um so that’s a wrap I guess or for this quick demo so remember the option to create the online events is now live and available for you both on the web and on the Winx app and we’re also going to send you all of this info that you’ve just seen now later on and without that note back to you Ariel Thank You Thao that was awesome we have really good questions and I
will just share a couple with you as we have some time and so the first one so someone asked about the networking effect we know it’s different in a physical event versus an online event any tips on how to make that work I think from from you know maybe a few you can say a little bit more about like from the marketing perspective but from the product perspective we actually provide some tools on how to actually keep that networking going and
really like things you’ve seen just like the discussions tab is great because it gives a lot of a community kind of like involvement around the offense so you know you can post things there before the events like one week away or a picture relating to the events you can ask your attendees questions have a little you know like kind of like intrigue them so I think in that sense it’s really great and also we have tools like you know the forum you
can use Wix forum to encourage discussions on certain topics give information I think that’s really great for networking what do you think you feed so I think that that’s like one part of the end of the answer and we have great tools to keep in touch but I think in a broader perspective it’s like we maybe need to change the way we think about networking I think personally that gone are the days when you have to meet someone physically to network
we’re seeing this even without the coronavirus I think a lot of businesses need to make this shift and understand that online networking is just as good businesses today are like globalization is already forcing us to network online we have giant companies that of all their operations remote and online it is possible to keep a close with your customers online I think the keys are be seen and be heard they need to either see your face or keep
receiving your services you need to keep you keep connecting regularly with your clients or with your network keep it constant add a personal touch if you can let them see your face say hi other than that we live in a great world or where we can communicate with people around the globe and feel very very close and there’s I don’t think there’s anything to worry about in that aspect it just means that we need to kind of adjust the way that we
think about networking as a whole some more questions I saw you talking about what do you do when they vent is over if I record this how can i how can I make use of this recording I think that we talked about opportunities before and this is like a very good timing to talk about opportunities with online events or pre-recorded events so we have a product fix product called week’s video which allows you to take all the events that you recorded and
basically create libraries of that content on your website so far very nice what makes it great is that you can actually monetize this content meaning that sold tickets to your online event the event is over now you can depending on the type of event right it doesn’t work necessarily for all your events but if it’s like a class a webinar a workshop something like it you can reuse it libraries on your website and limit the access to that content
and sell either one-time access or subscriptions to this content so you can actually monetize your online content and I think it’s a great great opportunity bring some like and utilize into the business and actually open a new stream of income so think about it it’s a great product and pretty sure our chat team will add a link to the chats you can all go and read more about it you mentioned member memberships selling memberships and this has come
up in a few like around ten questions were about that if you can sell memberships to your videos or your subscriptions to your services can you elaborate on that please sure oh I’ll start on any of these if you have you know something to follow up on so the answer is yes you can so the way it works right now is you know if if you use weeks videos so there’s an option for a yearly subscription there is however the ability to use wix’s paid plans
together with Wix video that way you can actually block people you don’t want to from accessing your video so it’s kind of like you’re protecting your videos with a different plan you know it could be a monthly plan or some sort of other ability so technically like definitely yes this is a great opportunity to use you know paid plans and limit the content right yeah and I can add to your answer that with paid plans you can tell memberships and
packages and subscriptions peer services enter your content you can restrict pages you can sell memberships through your content of the forum for example I mentioned we mentioned videos and we mentioned mention bookings and this could be a great way to do that thank you Tom another question okay someone was asking if he can still use the online option even if he’s not selling tickets so that’s a really good question absolutely so the online
option is not just limited for ticketed events if you’re having just a free event or if your event is RSVP based you can definitely use the online option you know it’s very legit in in case you are running a free event then I wouldn’t see the reason to necessarily limit the access from the beginning for the you know like giving instructions to the event I think it’s more important when your guests are paying for something to only send them the
instructions after they pay but in case of an RSVP event you can already have all of the info of how to access the live event on your site another question was about the timezone display of Wix events can you explain this to us how this works sure so by default when you create an event you obviously need to fill out all of the details about the event but you know you don’t have to check the box of the time zone so it’s really important when
you’re hosting a webinar for instance or a live event of some sort especially if you have participants from other places in the country or in the world you just want to showcase the time zone so if it says 5:00 o’clock your use Irit sorry your attendees know five o’clock where is it five o’clock East Coast is a spy’ o’clock on the west coast so that’s the idea with the time zone cool thank you thank you um we get a lot of questions about the
restriction a restricting access to the the whatever content they’re selling whatever video a webinar or whatever they’re selling how can they stop people from sharing can you tell us a little bit about that absolutely so that’s a really good question and as I mentioned before this is totally up to you so you know in the industry I would say that most organizers of webinars give out the details for a paid event about 15 minutes before the event
starts and what they do is they choose platforms there’s a variety of platforms as you feed even mentioned earlier that have a password or an ID or something like that that the event attendees must have in order to access the you know the live streaming so that’s why it’s important if your event is paid not to put the information of then access the event when you create the event but only send the instructions after and the after you know depends
on you if you would like to do that an hour before the event five minutes before the event 24 hours before a week before it’s completely subjective we give you the tools to do that so just like if you saw earlier in the confirmation email and the reminder email using an automation or doing it manually you know it’s totally up to you but this is the way to restrict and not you know not promote it on the live site just give the instructions after
perfect thank you we also got a lot of a few questions about the collaboration with your team members so for example if I’m a coach and I’m selling and I’m doing online events and I want my team mates to to be part of the coaching part of the video part of what I’m selling how can I collaborate with other team members if I understand correctly there’s like a to two options here if you’re looking first you know for someone to help you manage your
events and promote them and maybe update the content you know just just give instructions to people you can add contributors to your website and they would help you manage your website in a sense that you would give them access to the your dashboard if you are looking to have help from people to actually the online event just like we’re doing now right so me and Arielle and deeds that really depends on the platform that you decide to work with so
before you you know set your mind on a certain platform just make sure you’re doing you know your due diligence about what are the capabilities what are the features you’re getting from a specific platform what is the cost of that specific platform make sure that you’re just choosing the right option for you great great thank you tell em I see a question about collecting information in the registration form on weeks events can you tell us what
how what kind of information you can collect from your guests yeah sure so um you know this is not just for the online events it doesn’t have to be for a virtual event but also for a physical event you can collect as usual nothing changes collect the guests info from every ticket holder or once from the person who placed the order so under our registration tab you would find some settings where you can customize completely your event form and you
can decide which fields you would like to ask the event attendees to fill out when they purchase a ticket I see some questions about the chat feature if we have one at weeks yes yeah we true we definitely have a chat feature it’s available on yeah it’s available on web yeah just look into it we have chat I see a lot of questions about free events and the nation options what exactly do we have to offer in that area all right so free events we do
have that ability is it really depends on what kind of event you’re having so for instance we see it with our users that a lot of a lot of people use free events to sell tickets for meetups so the meetup is free the ticket would be like zero dollars for example but you would as a buyer you know you would have to purchase that ticket so that’s one type of event it’s a free event you also have what we call an RSVP event where it’s just and you know
like a private event for example or if it’s a community event of a non-profit a lot of times you know people use that so it’s basically collecting RSVPs instead of tickets so we have those options yeah perfect I see a lot of questions about zoom and blue jeans I know that we already talked about it but again if you want to repeat maybe some highlights about how to choose the right option for you and how oh and also how does it integrate with Wix
and so in terms of how to choose it depends on what you need and it depends on what each program can do just go through the steps that we talked about think about your event think about what needs to change in it what functionality is you’re going to have to need or you’re gonna have to use sorry for your online event compared to three tools and just decide which one can fit you best I know that they all almost all the tools available today offer
video conference they offer chat so like the basic functionalities all the programs have them but there are programs that are more for live-streaming others are more suitable for webinars so it weally it comes down to the question of what you need and what you’re planning and then just doing the research and finding the right tool also I suggest that if you’re hesitant by using a few try doing a few dry runs with with some of the tools see which
ones you like which ones are there for your needs which ones are easier for you to operate that if you can I know a lot of companies due to the situation they’re offering free trials or free access to their tools though basically go nuts do a lot of trial and error and just decide on your tool of choice sounds good sounds good thank you um I see a couple of questions about cancelling and event Tyler your feed do you want to talk about how you go
with that when it’s online okay when it’s online if you decide to go online let me answer this question in the context of the broader idea so you know when you’re when you have an event and right now with the current coronavirus situation you’re trying to understand what to do with it obviously you know you can cancel it you can postpone it but ideally events that you could do virtual I think this is like going to be our reality for the next few
weeks or months as in the global world and then you know what you could do with our platform let’s say I’ll give some scenarios for example if you you have the physical location event and you want to change it then just like you sign the demo you can update the information on your live site anyone else who goes to it people are gonna see that it’s now online and then you just need to communicate with the people who already bought the tickets
online hey you know this is not going to happen at the location but here is the link of where you need to go here is the information of how to access your event cetera in the event for example that you decide to cancel that event and you already promote it as an online event I think the most important things is first communicated to your attendees like if people are you know they bought tickets to your event and you already sent them instructions
of how to go to your online event and then you decide to not go through with it communication is key just tell people you know we use our tools that you have inside the product and encourage them to get all the sorry not encourage that but make sure that they get all the information from you about what not as a general note if you decide you know to cancel an event or you try make it virtual or before you want to postpone it you can easily do
that through our dashboard if you need to issue refunds you can also issue refunds you know on your own to your guests and also communicated you know so email people and say hey you know because of this in that situation we can’t hold this event right now as such we are going to you know hold it in a date in the future so you can select like a TBD option or we’re gonna issue your refund within the next thirty days or we can give you a coupon for
your next for our next events or something like that you know so be a little bit creative in terms of what you know what is the experience that you would like your guests to have you as the event owner because again that’s you know it’s your business and you want to give people the good feeling and you want them to come back to you once this crisis is over I’m another question and once a person registers or buys a ticket where would we place the
instructions under which are like under an automated email or which one so yeah in the live demo I showed like five different options so you can you it’s up to you to decide if you would like people to get the instructions for the online events right as they buy the ticket then you can add the information in the confirmation email if you would like them to get the information need the access information just like a day before the event then you
can add it in the reminder email or you can do it in Wix automation you can create your own personally branded email with that info I mean it’s really up to you you can download the CSV there’s the button of exporting the order list from our orders tab you get all the emails of everyone who signed up and then you can do it on your own with your own email or with any other marketing tool that you so it’s really up to you I got another question
about collecting information in RSVPs when it’s a free event yes of course so there is no difference between the RSVP or an event with tickets and that times once you customize your registration form you’re collecting information from everyone who signs up perfect so it leads me to a question Christian that I guess a little bit similar how do you take attendance at a week’s events if it’s online that’s a great question so that’s that would be a
little bit challenging for sure you know it really depends on the platform that you end up using so a lot of platforms would show you the names of the participants on the side and you know how your feed mentioned that it’s really important that you have someone to help you the day of your event this could be one of their roles you know to make sure and see who’s there because as you know different from a physical event where we have tools to help
you check-in people so you know who’s there on an online event it’s a bit more challenging and you need to you’re going to need to base the participation on the the people that actually attended the event online and the only way to see that is through the platform that you just choose to work with perfect um this is a questions it’s a not specifically relevant for not just for wixi to answer this one someone that has a charity for children and
animals and it’s a non-profit and they have nonprofit events if she can offer some marketing tips on how to get more people traffic for those events so I think this is a general question about how to promote an event and I think it goes the same for both charities and other businesses except for the fact that a charity or a non-profit may have a smaller budget for a for promoting and this also varies if you’re working in your local community and
I’ve talked to a lot of charity based businesses or nonprofits they do a lot of promoting within the the community if it’s in a church they wouldn’t used or a venue that’s helping them and giving them the physical space then a lot of these organization use like the church bulletin board or or use the facilities for promotion but we also have a lot of our own very own very good Wix tools that you can promote your events with we mainly recommend
using your email marketing tool that allows you to have email campaigns so you can create your own contact list you can email attendees from other events and kind of create your own distribution lists you can tell them hey this event is coming up or I have like a weekly newsletter with some content that will be valuable for the community and send that out and I can also say that pretty soon we’ll have more emotion tools that are suitable for
events as well but for now check out the Wix promotion tools and and start using them start reaching out to your community if you’re using the Wix app you can also create your own community on the Wix app and communicate through the discussion feed or send the messages to your community members just get the word out there thank you so much in feet and with this great answer we’ll have to wrap up because that we’re about to finish and we want to
thank you guys for asking all these questions for attending this webinar we really appreciate it and we hope you guys will succeed and create beautiful online events I want to thank both tiny feet and the whole team that is answering all these questions it’s your feet and Sal do you want to add anything before we wrap up I was thinking about it and I feel like one of the you know issues with moving from physical to online events is just getting
out of our comfort zone and when people are really used to doing the same thing and it’s it could be a little bit scary to try something new but you know with this global reality right now I can you know personally share that in the last week I have done pretty much everything online so if it’s a cooking class that was online or my yoga or pilates online you know and the platform you end up choosing for your event I think that’s what would make a
difference because if you’re looking for communication let’s say you have like a small workshop of 20 or 30 people you could easily choose a tool that would allow everyone to share their screen and their microphone so it could be like you know like a workshop people speak together but if you’re looking to have a conference maybe let’s say I’m about 60 or 100 people then you can use a tool that allows you know you as the presenter or someone on
your behalf enter to speak and then you know this able the option for attendees to speak for instance or not show their cameras so once you start exploring I feel like it’s gonna be a really big change for you guys because you understand that doing online events is pretty much not the problem and you know it could be a really really good tool for your business to kind of shift now from the physical to online and we see it everywhere and and this
is gonna be the trend with us for a little while if you want to add on that or add something else I think you said it beautifully and I think we can already I’m pretty sure a lot of you can already see a lot of systems like maybe even traditional systems going online medical services and the school system everybody make him trying to adapt to this new format and I think in some cases and I the risk of sounding very optimistic sometimes this
forced evolution can be an opportunity for a business and this can be something that you could end up adopting for the future for some of your events or for all your events like we said we have business established businesses doing this totally online it can work we just need to have a little faith in a little patience and just like on a more personal note I think that we we really care about your businesses we really really want you to go
through this time successfully and when it comes to what we can do for you we’re here we have a wonderful support team darling myself right here please contact us and if there’s anything you’re worried about and and just have a little patience and a little faith and and I’m sure this and I hope this will be behind us soon but I’m optimistic about the opportunity to adapting new tools and branching out thank you so much if it and Tao and everybody
on this team hope you guys succeed with your business and we’re all stay healthy bye-bye