hey this isn't blood from symbolize calm and welcome to my youtube channel so it's actually Thursday right before Memorial Day and I thought I'd go ahead and create a quick video I'm getting ready to call it a day but we're getting ready to go kayaking tomorrow Friday I'm going to go cut we actually just bought some kayaks and we're going to give it a try never kind before so hopefully everything turns out good but before I call it a day what I wanted to do was actually wanted to log in to my site brown account and kind of show you around because if you're new to blogging you're probably looking for a hosting account and I use and I recommend SiteGround that that's one of my favorite posting accounts now before I actually started my blog I was with Hostgator but I don't really have anything negative to say about Hostgator but I actually came to background because I started noticing that whenever I reached out for any type of support from Hostgator it was taking way too long to to get it any type of response so I kind of wanted to show you the inside of site ground and how you would contact them if you need any type of support so here I am inside of my my personal account on Tigra and if you once you actually sign up with them which you can do so for my blog actually we'll have a link to the description in the description on how you can go ahead and get started with Tigra but I want to show you around a little bit so when you log into your account you're going to notice these tabs up here now I don't really use any of these tabs and if you need support you can you'll notice that you can come over here and click on support' and then you can actually open up a ticket like we're here if you wanted to open up a ticket you would come from right here it says WordPress assistance and then you could post a ticket or you could proceed to check so I'm going to show you how quickly you can actually get a response as soon as you proceed to check so we're just going to click on that and then it's going to come up and it's going to say welcome Susan Velez and then you're going to see a staff member will be with you shortly so I'm going to show you life this is real time on how quickly they get back with you on support now the reason that our left hostgator as i mentioned is because it took so long for support there were times that I was waiting 13 plus minutes and as you can see they came on and it only took 6 seconds to get off so actually that's pretty cool so I'm just going to close this because I don't want any support but if you wanted to actually submit a ticket instead of talking in life support then you would come over here and then you would come over here to the post ticket and as you can see you can choose a ticket and it says what type of service is service and technical issues advanced technical issues a website transfer applications installation or a billing question and you would just choose the appropriate category and then go ahead and submit your ticket so that's really all and then once you actually support a submitted ticket you can see view my tickets and then it would show you down here and you can see that I've submitted two tickets in the past and they've both been resolved so very very easy to get support from SiteGround and I use them and I highly recommend them so if you're looking for some awesome hosting that you can rely on then I really really recommend SiteGround and you can sign up through my link below in the description and if you have any questions don't hesitate to reach out to me and I hope you out as best as you can I'll talk to you later have a great Memorial Day bye .
This tutorial will show you how to open up live chat or open up a SiteGround support ticket.
It’s extremely easy to do and that’s why I love SiteGround. If you’re looking for a new hosting account or are just getting ready to start a blog, sign up for SiteGround through my affiliate link.
If you do, don’t forget to send me your receipt and I’ll send you my JumpStart WordPress ebook for free!
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