Σ Sigma Hosting is mainly a video tutorial website

Σ Sigma Hosting is mainly a video tutorial website that make it easier for you to search within the transcript of videos for solutions of problems you might face during your journey in dealing with different webhosting companies. So, we are very sorry if the text is not well organized and we may work on it in the future but for now we hope you get the benefit mainly from the video then you may need to have a look on the transcript. Thanks for your understanding 🙂

hey there everyone I defecate formula.com and do I have good news for you Rick's customers can now install live chat to their mobile website with formulas direct link and the two ways to do that are to either add a live chat button or a URL link on your mobile website to open your formula live chat widget so first I'm going to show you how to create and link a button to your widget so once you add the formula app and sign up for a formula accounts you want to go ahead and open up the settings of the widget so you'll go to settings and then you'll scroll down and you'll click mobile chat and here you'll have a unique URL so you'll want to right hand click that and copy and we'll be using this leader this is specific to just your widget next you'll want to exit out of this and click on add here and go to button because we're going to want to create a button once here you'll want to select the design of your button I'll just go ahead and click this one and you can first change your text to anything that you want so I'm going to change mine to chat with us now once I've done that I want to click on this link here go to web address paste that unique URL right here and make sure that this says new window and we'll click done now since Wix doesn't allow you to only create a button for mobile if you'd like to hide the button on the desktop version of your website you'll want to go ahead and drag the button on top of an image on your website so I'm just going to scroll down until I find an image on my website now that I found an image I'll just go ahead and right-click go to arrange and go to send back and what that will do is send the button behind this image so it disappears magic so this is how a visitor will view the desktop version of your website and the button will essentially be hidden now to see how it would look like on your mobile version you'll want to click on this image here and change from edit desktop you to now edit mobile view and if we scroll up we should see the button chat with us here but it's huge so I'll go ahead and do is resize it to my liking and I can now position this anywhere that I want it to be seen on the website so let's say for example I wanted to put it here any way that you put it just keep in mind that as you're scrolling on the website the the chat will also scroll with you and that I have it where I want it to be I can then go to publish and it will save my changes and should show now on my website now that's how to create a button if you want to have a chat link in your navigation menu as well you may do so by going back to the Edit desktop view here let me scroll up a little bit and then I'll go to pages and then go to add page click the link go to web address paste your URL here again make sure that it's a new window close it done and you'll be able to change the wording Carell's again put chat with us and now you'll be able to in the header here and keep in mind you can essentially put this anywhere on your website it doesn't have to be in the header and if you're done making changes you'll just want to go ahead and click on the publish button here again and you're all done your website visitors should be able to open your chat by clicking the button or the link that you've created in a new window now until Wix is able to provide mobile support for fixed widget apps the solution in this tutorial will have some limitations one is that the auto display and the ability to request chats from the agents dashboard is not supported another limitation is that visitors will not appear on the real-time monitoring dashboard unless they open the chat link and third the customizing of the colors on the widget is not available at this time as always please contact us if you have any questions as we are always willing to help thanks so much .

Video Discription

This tutorial will explain how Wix customers can now install live chat to their mobile website with Formilla’s Direct Link feature.

Check out our blog on this topic as well:

 

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