in this video you'll learn how to set up chat to instantly engage site visitors and boost sales visitors like knowing there's a real person behind your site and with live chat you can give them that personal touch be there at just the right moment to answer their questions and close deals so let's get you set up first go to the editor most WIC sites have chat pre-installed so you'll see it here in the bottom right if not click Add select more go to Wix chat and drag a chat box onto your site to set up your chat box select settings then settings again click header to add your own profile picture or business logo this is a great way to build trust and encourage people to chat with you select upload choose an image from your site files and click Add to page now scroll down to add your chatbox title like your name or business name and create your welcome text this adds personality and invites conversation you can also encourage visitors to leave their contact details in your chat box so you can reach out anytime by email or phone click back to set up this lead capture form and choose when you want it to appear next let's customize the layout choose the shape of your chatbox either a bar or rounded and change the position on your site select design to change the fonts colors border style and background pattern to match your style and brand click preview to check your chatbox looks the way you want now that you're all set up let's see how it works when someone visits your site they'll see the welcome text you added and they can start a conversation with you like this to chat back go to your site dashboard and select customer management this is your inbox where all your conversations are stored from here you can reply and encourage sales by sending specific products or coupons to find out more check out the inbox video in this series it's a good idea to set the times and days your online to chat so visitors know when it's best to reach you go to settings in the top right and select chat hours to update your schedule to make sure you never miss a lead download the Wix app and keep chatting on the go you'll get message notifications like this and you can respond here sending products coupons and more wherever you are that's it you're ready to instantly connect with visitors and close deals right on your site and check out more products from ascend by Wix designed to help you manage and grow your business .
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With Wix, you can create a stunning, professional website for yourself or your clients. Choose a template or start from scratch and push the limits of web design. Add your own fonts and bring your site to life with video backgrounds, parallax scroll, retina ready image galleries, and more. Wix offers hundreds of professional features—from an online store and booking system to a beautiful blog and powerful SEO tools. Now integrated with every site is a complete business solution from Ascend by Wix that helps you connect with visitors, automate your work and grow your business.